- Providing technical skill in
monitoring and maintaining the performance of the computer network
system and related hardware and software.
- Installing, maintaining, configuring,
upgrading, and repairing technical systems, hardware and software.
- Providing server, end-systems,
network, and domain administration.
- Train and assists end users,
such as administration, faculty, staff, and students, in the proper use
of network applications, Internet services, hardware, software
applications, and other on-line computer services.
- Troubleshooting problems with
the hardware and software installation and applications.
- Providing specialized user
support services to diagnose and resolve problems.
- Managing and resolving
connectivity and compatibility issues.
- Coordinating application
development, systems integration, and product upgrades provided by
vendors or outside service contractors.
- Providing technical skill and
assistance for data storage for all services.
- Providing for the back–up and
restoration of user files.
- Coordinating and ensure
network security to control system access.
- Installing, configuring,
updating, and monitoring antivirus programs.
- Providing technical skill and
assistance on establishing specifications and system requirements to
ensure and maintain remote access for users.
- Evaluating and recommending
appropriate software and hardware standards and purchases.
- Serving as a technical
resource in assisting users to resolve problems with specialized and
dedicated technology systems.
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